Revealed - the energy companies putting customer service on hold

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Which? issues child safety warning on connected toys

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Which? reveals allbeauty.com as number one online shop

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Black Friday ‘deals’ not all they seem

A year-long investigation by Which? has found that six in 10 of last year’s Black Friday deals were cheaper or the same price at other times of year. Which? tracked the prices of 35 of the most popular tech, home and personal care products that were on sale on Black Friday last year. The study […]

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Which? issues warning over ‘biggest investment con in Britain’

Which? is warning consumers against ‘binary options’ investments after its investigation into the industry exposed unfair contracts, rigged data and practices so stacked against investors that millions of pounds are being lost with Which? aware of dozens falling victim. According to the latest police figures, around £50 million in total has been reported lost to […]

Many financial advisers are misleading the public with false credential claims, warns Which?

Almost two thirds of the financial advisers investigated on the most widely used online directory could be misleading the public with false claims about their credentials, a new Which? investigation reveals. An investigation by the consumer champion into 43 advice firms listed on unbiased.co.uk revealed 27 of the companies (63%) that claimed to employ certified financial planners […]

Many financial advisers are misleading the public with false credential claims, warns Which?

Almost two thirds of the financial advisers investigated on the most widely used online directory could be misleading the public with false claims about their credentials, a new Which? investigation reveals. An investigation by the consumer champion into 43 advice firms listed on unbiased.co.uk revealed 27 of the companies (63%) that claimed to employ certified […]

Revealed – the energy companies putting customer service on hold

New Which? research has found that some energy suppliers are leaving their customers with shocking call waiting times, with one leaving us hanging for up to 30 minutes. Researchers made 312 calls to 26 energy companies and were left waiting on hold for an average of between just 27 seconds by fastest responding company Bulb, […]

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Which? issues child safety warning on connected toys

Which? has uncovered concerning vulnerabilities in connected toys that could pose a child safety risk and is calling for retailers to stop selling toys with proven security issues. Which? had concerns about a number of connected toys so, in collaboration with German consumer group Stiftung Warentet and other security research experts, has conducted a snapshot test into popular Bluetooth or Wi-Fi toys on sale at major […]

Which? reveals allbeauty.com as number one online shop

Which? reveals allbeauty.com as number one online shop   As Black Friday and the festive season approach, Which? reveals the online shops that have impressed consumers this year, with allbeauty.com claiming the crown. Which? asked more than 10,000 members of the public to rate 100 of the most popular online shops based on experiences they have had in the […]

Which? response to Vodafone and CityFibre partnership

 Alex Neill, Which? Managing Director of Home Products and Services, said: “Broadband is now as essential as water and energy to consumers, but far too many people are still getting a poor deal from their broadband provider, with problems ranging from very slow speeds to going days without any connection at all, which just isn’t good […]

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Christmas sandwiches uncovered: Which? reveals Pret’s Christmas Lunch Sandwich as this year’s Christmas cracker

Today, Which? unveils its first-ever guide to festive sandwiches and declares Pret’s Christmas Lunch Sandwich its pick of the 2017 season. Which? recruited 36 tasters to blind taste popular turkey Christmas lunch sandwiches, to find out which ones really delivered the festive flavours. The Consumer Champion also uncovered some surprising facts that connoisseurs should know […]

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