Waitrose, Premier Inn & Samsung take home Which? Awards

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Tickets still being sold unlawfully

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Investigation reveals multiple failings by Whirlpool

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“It’s right that secondary ticketing sites have clearly been told they are ​responsible for complying​ with the law” – Which? response to the Government’s independent review on secondary ticketing

Alex Neill, Which? Director of Policy and Campaigns, said:    “Our research found extensive examples of tickets being sold unlawfully so it’s right that secondary ticketing sites have clearly been told they are ​responsible for complying​ with the law. The Government and Trading Standards must now ensure they can take strong action to punish any sites found breaking the rules. [...]

“It’s right that the FCA is bringing in this cap” – Which? response to the FCA’s announcement of a cap for pension exit fees.

Alex Neill, Which? Director of Policy and Campaigns, said: “It’s right that the FCA is bringing in this cap on pension exit fees. People shouldn’t be unfairly penalised for accessing their money. This announcement is a​ good​ first step and the regulator must now turn its attention to other charges people face when trying ​to [...]

Waitrose, Premier Inn & Samsung take home Which? Awards

Today, the UK’s consumer champion Which? has named the best brands of the year at the tenth annual Which? Awards, with Waitrose, Premier Inn and Samsung among those claiming the coveted accolades. The 10th Which? Awards ceremony was co-hosted by TV presenter, Natasha Kaplinsky, and Which? Chief Executive, Peter Vicary-Smith. Recognising and celebrating the best [...]

“Giving people more power to switch is essential to delivering the service consumers expect.”- Which? response to BIS/DCMS consultations

Alex Neill, Which? Director of Policy and Campaigns, said: “​Q​uicker switching ​will give people more power to ​force banks, energy suppliers and telecoms providers to up their game​ or lose their custom​. “Consumers will also benefit from changes to the telecoms market that mean they do not face charges to unlock​ their own​ mobile ​phones​ [...]

Statement

Tickets still being sold unlawfully

New Which? research reveals music and theatre tickets are still being sold unlawfully on some of the UK’s biggest secondary ticketing sites.   With the Government’s independent review of the secondary ticketing market due to report by 26 May, Which? has found numerous examples of tickets being sold in breach of the Consumer Rights Act [...]

Nuisance calls: an everyday modern menace

As new research reveals that thousands of people receive an average of 26 nuisance calls a month, Which? is calling for further action by the Government to tackle this everyday modern menace. Which? and call blocking provider trueCall have analysed over seven million calls made to trueCall customers over a three year period. This research [...]

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