Latest Releases

Which? response to latest flight cancellation announcement from British Airways

Rory Boland, Editor of Which? Travel, said: “This latest raft of flight cancellations is a damning indictment of BA’s mismanagement of its summer flight schedule. BA has continued to promote and sell flights it could not fulfil, even as thousands of customers have faced the chaos of cancellations in recent weeks. “Which? recently reported BA […]


Which? response as CMA investigates Amazon over suspected anti-competitive practices

Rocio Concha, Which? Director of Policy and Advocacy, said: “Amazon is the go-to online retailer and marketplace for millions of people. However, if it is abusing a dominant position then consumers may be having less choice or paying higher prices, so it’s right that the CMA is investigating these concerns and is prepared to take […]


“Everything is increasing except our income”: Consumer confidence in the economy hits lowest point since the pandemic, Which? finds

Consumer confidence in the economy hits its lowest point since the start of the pandemic, Which? research reveals, as the cost of living crisis and price rises continue to bite.  According to the latest findings from Which?’s consumer insight tracker, financial confidence is tumbling as fears of a recession continue to grow. Just eight per […]

Which? comments on the International Trade Committee’s report on the UK-Australia free trade deal

Sue Davies, Which? Head of Consumer Rights and Food Policy, said: “As one of the first post-Brexit trade deals, this free trade agreement represents a precedent for future ones. “Our research has found that people want trade deals that prioritise high food, product, data protection and environmental standards and deliver for consumers across the UK. […]

Which? response as a new website checker is launched to combat online fraud

Rocio Concha, Which? Director of Policy and Advocacy, said: “The UK is in the grip of a fraud epidemic so any tools or advice that might prevent people from giving their financial and personal details to a scammer are welcome. “A tool like this should help some consumers to do some research before clicking through […]


Which? response to airline ‘slot amnesty’

Rory Boland, Editor of Which? Travel, said: “An amnesty on slot rules is potentially good news for passengers as it should encourage airlines who need to cancel more flights to do so now rather than at the last minute and could ease disruption this summer by letting better-staffed airlines step in and fly routes. “For […]