Latest Releases

Which? response to Government review into future telecoms infrastructure investment

Alex Neill, Which? Managing Director of Home Products and Services, said: “The Government’s ambition to be at the forefront of the technological revolution can only succeed if we deliver the broadband and mobile services that consumers expect. “We have found that the majority of households have experienced a problem with their broadband in the last year […]

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Which? response to CMA enforcement action on secondary ticketing websites

Alex Neill, Which? Managing Director of Home Products and Services, said: “With people increasingly finding that they have to buy tickets through secondary sites, it’s right that the competition authorities are taking action against companies that aren’t playing by the rules. Our research has found many websites breaking consumer law by not listing the face […]

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Which? response to CAP change to advertised broadband speeds

Alex Neill, Which? Managing Director of Home Products and Services, said: “Millions of households are currently experiencing broadband speeds that just don’t live up to their expectations and unrealistic adverts showing speeds you’re never likely to get don’t help. “Which? has been campaigning for action on this, so it is good to see people may […]

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Which? responds to today’s budget

Responding to today’s Budget, Peter Vicary-Smith, Which? Chief Executive said: Brexit “Consumers contribute over £100bn a month to the UK economy and, in doing so, support British businesses and manufacturers.  It is therefore right that the Chancellor has set aside funds to retain vital consumer confidence. “However, if consumer confidence really is to be maintained, […]

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Which? response to Uber data breach

Alex Neill, Which? Managing Director of Home Products and Services, said: “Uber’s data breach – and the fact that it’s been hidden – will worry customers and drivers alike. It’s critical that the company does all that it can to ensure affected people get clear information about what’s happened. “Data breaches are becoming more and […]

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Which? responds to British Gas plans to scrap standard tariffs 

Alex Neill, Which? Managing Director of Home Products and Services, said: “Scrapping standard tariffs ​is​ a big move if it means millions of British Gas’​ existing customers are now going to engage in the energy market. Changes that are aimed at ​delivering more​ customer engagement are welcome, although we need to see whether this does lead to people getting a better deal. “Any customers […]

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Black Friday ‘deals’ not all they seem

A year-long investigation by Which? has found that six in 10 of last year’s Black Friday deals were cheaper or the same price at other times of year. Which? tracked the prices of 35 of the most popular tech, home and personal care products that were on sale on Black Friday last year. The study […]

Press Release

Which? reveals its 2017 Christmas food Best Buys

Which? declares the winners in this year’s battle of the mince pies Consumer Champion awards only one Best Buy in the premium traditional category  as the Which? independent, expert tasters declare M&S The Collection Mince Pies the prize pies for Christmas 2017. The Which? panel of four experts were very clear in their criteria for […]

Press Release

Which? issues warning over ‘biggest investment con in Britain’

Which? is warning consumers against ‘binary options’ investments after its investigation into the industry exposed unfair contracts, rigged data and practices so stacked against investors that millions of pounds are being lost with Which? aware of dozens falling victim. According to the latest police figures, around £50 million in total has been reported lost to […]