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Alex Neill, Which? Director of Policy and Campaigns, said: “Choosing a university is one of the biggest decisions young people make yet they often struggle to find the information to enable them to make an informed choice. “The CMA’s investigation shows that while some universities are taking steps in the right direction, others still have a way […]
Alex Neill, Which? Director of Policy and Campaigns, said: “The CMA is right to be tackling hidden costs and sneaky practices in the car hire industry. Our research has shown some car hire brokers aren’t being upfront about the true cost of car hire. “We expect all car rental companies and broker websites to […]
With the final report of the Competition and Market Authority’s (CMA) energy market investigation due this month, Which? is calling on the regulator to set out how it will judge whether the inquiry’s proposals have successfully improved the market for consumers. New Which? research today reveals that the gap between average Big Six standard tariffs […]
Alex Neill, Which? Director of Policy and Campaigns, said: “After 18 months this inquiry achieved little more than to propose basic information measures that the big banks should have introduced years ago. Steps to stimulate switching are welcome but the chance to deliver better banking for all consumers has been missed. “The ball […]
Which? executive director, Richard Lloyd, said: “This inquiry is now looking like a lost opportunity to deliver better banking for consumers. We are disappointed that the CMA appears unwilling to take action to control unfair, punitive charges faced by unauthorised overdraft users. More information and prompts are simply not enough. “The regulator should use this further extension […]
Which? executive director, Richard Lloyd, said: “It’s right that the regulator looks at the O2-Three merger which would be a significant change to the UK telecoms market. We also want the CMA to look carefully at claims that consolidation, rather than competition, is likely to drive investment in the sector and ensure consumers are protected from higher prices or poorer […]