Results for Consumer tag

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “Which? has repeatedly found that people with a financial shortfall can be charged much more by the big high street banks for using an unarranged overdraft than they would by a payday loan company. The Financial Conduct Authority must use its review of high-cost short-term credit [...]

As the Chancellor prepares to deliver his first Budget, new research from Which? has found that nearly five million working people in the UK are worried about their financial situation. Overall, 28% of all UK households said they were experiencing some form of financial distress, be it relying more on overdrafts and loans or struggling [...]

As new research shows that the public are growing increasingly concerned about the implications of leaving the EU, Which? is calling on the Government to make sure that consumer interests are placed at the heart of the negotiations.  Almost six months on from the EU referendum, new research for Which? finds that nearly half (47%) [...]

  Alex Neill, Which? Managing Director of Home & Legal services, said: “This research proves what Which? has been saying for years. Advertised broadband speeds can be misleading and many people are unaware that they may never get the attractive high speeds on offer. “We have been campaigning for the ASA and CAP to change [...]

Vickie Sheriff, Director of Campaigns and Communications, Which? said: “The decision to cancel these plans will be disappointing for those who wanted to take advantage of the new pension freedoms. However Which? raised concerns that some people may not get a good deal, so it would have been wrong to move forward without assurances that [...]

The consumer champion Which? and independent mobile coverage experts OpenSignal have found the rest of the UK is lagging behind London for access to 4G signal. ​New data from the OpenSignal ‘State of Mobile Networks: UK’ report, produced in association with Which?, found that while mobile users in London can access 4G signal 69.7% of [...]

As new research finds supermarkets have more promotions on less healthy food and drink, Which? says retailers must play their part in the fight against obesity. Which? analysed data collected by mySupermarket on the number of promotions across the major supermarkets between April and June this year. Of the 77,165 promotions where nutritional data was [...]

Alex Neill, Which? Director of Policy and Campaigns, said: “After two years of investigation into the energy market it’s now time for action, so it’s good to see Ofgem swiftly taking forward the CMAs recommendations to increase competition and reach people who are not engaged in the market. “The regulator faces a huge challenge in [...]

Alex Neill, Which? Director of Policy and Campaigns, said: “Many people now view broadband as an essential service so it’s only right that consumers are automatically compensated when their service is lost, as it has been for many BT customers today. “The Government must push forward with the Digital Economy Bill ​to give broadband customers [...]

Alex Neill, Which? Director of Policy and Campaigns, said:  “We welcome today’s Committee report. It’s clear that Ofcom must move quickly to make sure Openreach genuinely improves service for customers who have been let down for too long.   “People now see telecoms as an essential service so Ofcom must work with the industry to raise [...]