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Results for Consumer tag

April 2022

Which? responds to plans to give CMA stronger powers to protect consumers

19 April 2022

Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s very positive to see action to tackle the avalanche of fake reviews that undermine confidence in online shopping and tougher powers for the CMA to protect consumers from rogue companies that consistently flout the law – including the ability to fine firms directly. “The impact […]

Statement: CMA, Consumer, Fake reviews, Rocio Concha

March 2022

Consumer confidence in the economy at its lowest since 2020 ahead of Spring Statement, Which? warns

22 March 2022

Consumer confidence in the economy and future household finances has plummeted to the lowest levels since 2020, Which? research reveals, as the consumer champion calls for businesses and government to do more to support the most financially vulnerable ahead of the Spring Statement.  According to the latest findings from Which?’s consumer insight tracker, confidence in […]

Press Release: Adam French, Consumer, Cost of living, Spring Statement

Consumers in Scotland will spend an estimated extra £1,100 on energy and food a year due to the cost of living crisis, Which? warns

17 March 2022

Consumers’ growing concerns about the rising cost of living and disparities in broadband speeds across Scotland emerged as some of the key findings in Which?’s annual Consumers in Scotland report.  The consumer champion carried out extensive research with more than 1,000 people in Scotland to uncover and understand the key issues faced by consumers. The […]

Press Release: Consumer, Cost of living, Rocio Concha, Scotland

Which? responds as petrol prices hit new record high

3 March 2022

Adam French, Which? Consumer Rights Expert, said: “Record-high prices at the pumps will be worrying for many households and put further pressure on those already struggling with the rising cost of living – but there are ways for motorists to minimise their fuel bills. “The best prices are often found at supermarket forecourts and most […]

Statement: Adam French, Cars, Consumer

January 2022

2.5 million households missed payments in January as cost of living crisis bites, Which? research suggests

27 January 2022

Around 2.5 million UK households missed payments in January, new Which? research suggests, as the consumer champion calls for businesses and government to do more to support those in financial distress.  According to the latest findings from Which?’s consumer insight tracker, an estimated 2.5 million households missed or defaulted on at least one mortgage, rent, […]

Press Release: Adam French, Consumer, Cost of living

December 2021

Which? responds to FCA plans to introduce new consumer duty for financial services firms

7 December 2021

Rocio Concha, Which? Director of Policy and Advocacy, said: “There are too many instances where the financial services market does not meet consumer needs or provide customers with adequate protection, so proposals for a new duty that puts consumers at the heart of what businesses do have the potential to be hugely significant. “If these […]

Statement: Consumer, Money, Rocio Concha

September 2021

Which? announces shortlist for the best consumer brands in 2021

23 September 2021

Consumer champion Which? has announced its shortlist for this year’s Which? Awards, celebrating the brands that have excelled in the past year. Which? is well-known for its expert advice and reviews, using rigorous standards to assess thousands of products and services, and calling out practices that present consumer harm. As well as its Best Buy […]

Press Release: Consumer, Which? Awards

August 2021

Garden furniture prices soar by up to 155% during lockdown, Which? reveals

29 August 2021

Garden furniture prices have soared by as much as 155 per cent during the pandemic, Which? research reveals, with major retailers now charging consumers thousands of pounds more for some popular outdoor items.   Which? has heard from consumers facing furniture price increases, items being out of stock, and delivery delays of multiple months since […]

Press Release: Consumer, Ele Clark

Consumers left in the dark on what trade deals will mean for them, Which? warns

13 August 2021

More than two-thirds of UK consumers feel left in the dark about new trade deals amid public concern for the government to take into account key consumer issues, such as food, data protection and environmental standards, new Which? research reveals.  Which? surveyed over 3,000 UK adults to find out how the public feels about post-Brexit […]

Press Release: Brexit, Consumer, Sue Davies

June 2021

Which? reveals most common ways consumers are reducing environmental harm

5 June 2021

The vast majority of consumers are taking steps to reduce their environmental impact, but many can struggle to take action in the areas that cause the greatest harm, a Which? study has found, reinforcing the need for consumers to be supported in making more sustainable choices. The consumer champion surveyed more than 3,500 members of […]

Press Release: Consumer, Sue Davies, sustainability

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