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Results for energy companies tag

February 2018

Which? response to the BEIS select committee report on the energy price cap draft bill

13 February 2018

Alex Neill, Which? Managing Director of Home Products and Services, said: “For millions of people paying over the odds for their energy, the introduction of a price cap will sound like a positive move. The Government must ensure that the price cap does not lead to any unintended consequences for consumers, such as poor customer service […]

Statement: BEIS, big six, dual fuel, electricity, Energy, energy companies, gas, Ofgem, price cap, svt, switch, Which? Switch

January 2018

Don’t waste your energy: medium and small energy suppliers fare better for satisfaction

17 January 2018

Energy companies besides the Big Six, such as Flow Energy, Octopus Energy, PFP Energy, Utilita and Utility Warehouse, reign at the top of Which?’s annual energy satisfaction survey of nearly 9,000 people. In the UK’s biggest satisfaction survey of energy companies, the Big Six suppliers linger towards the bottom of the satisfaction survey table – […]

Press Release: big six, customer scores, electricity, Energy, energy companies, energy suppliers, gas, satisfaction survey

January 2017

Energy prices top worry for consumers

1 January 2017

Which? has found that energy prices now top the consumer worry list, along with fuel prices and public spending cuts. Nearly two thirds (64%) of people said they were worried about energy prices, a rise of eight percentage points since September. Distrust within the energy sector has also increased by six percentage points meaning a […]

Press Release: big six, distrust, electric, Energy, Energy Bills, energy companies, energy suppliers, fair energy prices, Fuel, gas, standard variable tariff, svt

November 2016

Energy companies in ‘last chance saloon’

3 November 2016

Four months on from the market investigation that found consumers are collectively overpaying by £1.4 billion for their energy, Which? is challenging energy companies to show how they are engaging with their customers stuck on the worst deals. Around 16 million people – over half (58%) of energy customers – are stuck on standard variable […]

Press Release: big six, CMA, electric, Energy, energy companies, energy suppliers, fair energy prices, gas, Ofgem, standard varibale tariff, svt, Which? Switch

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