Results for Financial services tag

Following our campaign calling on George Osborne to use his Autumn Statement to Stop Sneaky Fees and Charges on mortgages, the Chancellor has today announced that the Council of Mortgage Lenders (CML) will work with Which? to consider practical solutions to end mortgage confusion for consumers. In response, Which? executive director, Richard Lloyd said: “This is good news for the thousands […]

Which? executive director, Richard Lloyd said: “It’s good to see the regulator cracking down on unscrupulous credit brokers, which should send a clear message to the industry that it’s not acceptable to take advantage of vulnerable consumers who may not even have been aware they were being charged. “We now need to see the Financial […]

A Which? investigation reveals that some investment brokers are failing to provide full and accurate information about the products and services they sell, which could hinder ‘DIY’ investors from making the right decisions for their needs. We tested 11 different investment brokers on their knowledge of the products and services they sell, asking common questions […]

We reveal that borrowers could be paying over the odds on their mortgages and call on George Osborne to use his Autumn Statement to Stop Sneaky Fees and Charges on mortgages and make it easier for people to find the best deal. Our latest research on the mortgage market uncovers the complex and unclear mortgage fees and charges facing […]

Which? executive director Richard Lloyd said: “The staggering PPI mis-selling bill continues to haunt our major banks and the extra provision announced by Lloyds today reveals this scandal is far from over. “All banks need to do more to resolve claims fairly and make it as easy as possible for people to get back the […]

Ahead of the publication of a wide ranging Which? report on the state of the credit market, Which? calls on banks to Stop Sneaky Fees and Charges on unauthorised overdrafts, as more than two thirds of users say charges are too high or unfair. New Which? research reveals that around 2.5 million people, approximately the same number […]

Which? executive director Richard Lloyd said: “PPI is the UK’s biggest mis-selling scandal, with now more than £23 billion set aside by the banks.  “Banks need to make it as easy as possible for people to claim back the money they’re entitled to so they’re not encouraged to use unscrupulous claims management companies.” Notes to […]

Which? executive director Richard Lloyd said: “After successive banking scandals it’s right that the bank bonus rules are tightened. Bankers found breaking the rules – even years later – should be punished. “Tougher action by the regulators is vital if we are to see consumer trust restored and the culture of banking transformed.”

Which? launches a campaign to Stop Sneaky Fees and Charges on financial products, as our new research reveals that two thirds of consumers who have paid a fee agree companies use the charges to trick people. Almost half the population have paid a fee or charge on a financial product or service in the last […]

Which? executive director, Richard Lloyd, said:  “It’s essential that people facing retirement get personalised, impartial support to navigate some of the most radical changes to the pensions market in decades, so it is absolutely right to separate this from sales processes. This decision will help avoid potential conflicts of interest when guidance is given, and will […]