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Results for flight cancellation tag

February 2020

Which? response to travel disruption caused by sandstorm in the Canary Islands

23 February 2020

Rory Boland, Which? Travel Editor, said: “Passengers affected by the flight cancellations to and from the Canary Islands should have the right to food, refreshments and crucially, overnight accommodation for long delays. “It’s unacceptable if those travelling, including many families with small children returning after half term, are being told to sleep in terminal buildings […]

Statement: airline, Canary Islands, duty of care, fight delays, flight cancellation

July 2019

Which? advice to passengers caught up in British Airways luggage system failures

18 July 2019

Adam French, Which? Consumer Rights Expert, said: “Any British Airways passengers arriving at their destination without their luggage should log a lost luggage complaint with the airline as soon as possible and keep any receipts for essential items purchased as they should be able to claim back these costs. “We also expect BA to swiftly […]

Statement: baggage, British Airways, flight cancellation, flight delays, Heathrow, lost luggage, system failure

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