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Which? is calling for the government to urgently outline how it plans to tackle the harm caused by online scams, as new research reveals hundreds of fraud reports each week are flagged because victims are showing signs of severe emotional distress. The consumer champion reviewed 16 research papers and datasets from across the world, and […]
Many mobile customers keep their phones for up to six years, but users could unwittingly be putting themselves at risk of being hacked as some brands only provide security updates for a little over two years, research from Which? has found. In a survey of more than 15,000 Which? members, the consumer champion calculated the […]
Which? is calling for Google to take stronger measures to tackle scam ads, after finding fake ads for debt charities, car insurers and investment firms are regularly appearing on the tech giant’s search results. The consumer champion investigated Google’s pay-per-click service, which allows businesses to pay for prominent spots on search results, and found scammers […]
Alex Neill, Which? Managing Director of Home Products and Services, said: “Google’s changes to its secondary ticketing policy are a step in the right direction, but websites must make it absolutely clear to consumers whether they are a primary or secondary seller. If secondary sites don’t also provide clarity on ticket restrictions, ticket location and […]