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Britannia has earned the unenviable crown of the UK’s worst hotel chain for a ninth consecutive year in Which?’s annual survey. The consumer champion’s ratings – based on more than 2,600 hotel stays – found there are affordable, quality rooms available in the UK – but also chains to avoid – with rates falling by […]
An investigation by Which? Travel has found that more than 650 UK hotels have a poor food hygiene rating. Some top hotels, including several with four stars and others with two AA Rosettes, received a food hygiene rating of just one. In total, 652 UK hotels, B&Bs and guesthouses have poor food hygiene ratings, indicating […]
Alex Neill, Which? Director of Policy and Campaigns, said: “If you’re currently on a trip booked through Low Cost Holidays, you may be asked to pay for your hotel or flights again by the providers. If so, you should try to pay on a credit card so that you may be able to claim money back […]