“Rail travel offers little more value for money than it did a decade ago”, Richard Lloyd, Which? executive director responds to Rail Delivery Group journey figures.
“Journeys may be increasing but passengers say that rail travel offers little more value for money than it did a decade ago. Train companies must do much more to tackle delays and poor service and the Government should be bringing forward new passenger rights as soon as possible.” Notes to Editors: Rail passengers were due to get further rights [...]