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As new Which? research finds that the Telephone Preference Service (TPS) is failing to cut off nuisance calls and regulators confirm they need more powers to sort out their piecemeal approach, we tell the Government it’s time to step in and get a grip on nuisance calls and texts. Registering with the TPS is the […]
Which? Executive director Richard Lloyd said: “Our own investigation uncovered bad practice, high and unexpected fees and a lack of consumer protection that’s failing both tenants and landlords. So the OFT’s recommendations are a step in the right direction, but we want the Government and lettings agents to go further. “Information on compulsory fees should be […]
Which? executive director Richard Lloyd said: “We found half of people with payday loans were unable to repay debts and, alarmingly, a third were hassled by debt collectors in the last year. So we’re pleased the Office of Fair Trading (OFT) will investigate the aggressive debt collection practices of some payday lenders. “We have already warned that too many people with payday loans […]