We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

  • Skip to main content
  • Skip to search
Go to Which? homepage
  • Go to Which? homepage
  • Technology

    Technology

    Loading...
  • Home & garden

    Home & garden

    Loading...
  • Money

    Money

    Loading...
  • Baby & child

    Baby & child

    Loading...
  • Cars & travel

    Cars & travel

    Loading...
  • Consumer Rights & Campaigns

    Consumer Rights & Campaigns

    Loading...
  • Services

    Services

    Loading...
  • More from Which?

    More from Which?

    Loading...
Navigate around Which? Search Which? My account My account

My account

Hello

View account
Log out

My account

Log in
Join
Which? Press Office
Menu
  • Home
  • Latest Releases
  • Broadcast Media Spokespeople
  • Press Office Contacts

Results for rail network tag

March 2018

Train companies’ misleading compensation claims hit the buffers

8 March 2018

Train companies are set to amend their terms in order to stop misleading customers about their compensation rights when they lose money following delays or cancellations, after Which? revealed they were potentially breaking the law. The Office for Road and Rail (ORR) worked with the rail industry to change train operators’ terms and conditions to […]

Press Release: additional loss, cancellations, Compensation, consequential loss, consumer rights act, CRA, delay repay, National Rail Conditions of Travel, NRCoT, office of road and rail, ORR, Rail, rail network, RDG, train

  • Latest Tweets from Which? Press Office

    Which? Press Office
    • RT @Independent: Google Chrome only blocking a quarter of phishing websites, researchers claim https://t.co/s59qIZbMuw from Twitter Web App
    • Don't miss @PackedLunchC4 this lunchtime where @WhichUK's Lisa Webb will be talking about web browsers letting scam… https://t.co/KVcqVxMf8W from Twitter Web App
    • Google Chrome is only preventing users from visiting around a quarter of suspicious sites that are likely part of p… https://t.co/Ebh8j953lT from Twitter Web App
    @whichpress
  • Popular Tags

    Adam French Banking banking standards Banks Big Change broadband Business Calling Time Car CMA Consumer Consumer Rights credit customers Energy Financial services Food fraud Gareth Shaw government Harry Rose Health Insurance Jenny Ross Money Mortgage Natalie Hitchins Nuisance calls Payday lenders Payday loans Pensions Personal Finance PPI Public Services Retail Rocio Concha Rory Boland scams Technology Telecomms Telecoms Transport Travel University Which?
  • Which? Campaigns

    • Freedom to pay. Our way.

      Help us protect access to cash as a payment option

    • Scams

      Call on the government to safeguard us from scams

  • Which? Spokespeople

    Meet the team of Which? experts.

  • Help Centre
  • Which? Directory
  • Accessibility
  • Terms & conditions
  • Privacy
  • Cookies
  • MSA statement
  • Careers
  • About Which?
  © Which? 2018