Results for Rocio Concha tag

“From consumers wanting to feel more in control over how their data is collected and used by online platforms, to smaller businesses having a genuine chance to tackle the dominance of powerful tech giants, the case for more competitive and reformed digital markets is clear.  “We know that less competition leads to restricted choice and […]

Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s very positive to see action to tackle the avalanche of fake reviews that undermine confidence in online shopping and tougher powers for the CMA to protect consumers from rogue companies that consistently flout the law – including the ability to fine firms directly. “The impact […]

Rocio Concha, Which? Director of Policy and Advocacy, said: “The inclusion of paid-for advertising in the Online Safety Bill is a vital step in the right direction for stopping fake and fraudulent ads which appear on the world’s biggest platforms and cause severe financial and emotional harm to innocent victims. “However, we are concerned that […]

The rising cost of living and scams epidemic are among the top concerns for Welsh consumers, according to Which?’s annual Consumers in Wales’ Report.  The consumer champion carried out extensive research with more than 1,000 people in Wales to understand the key issues for Welsh consumers today. Eight in 10 (83%) Welsh consumers said they […]

Consumers’ growing concerns about the rising cost of living and disparities in broadband speeds across Scotland emerged as some of the key findings in Which?’s annual Consumers in Scotland report.  The consumer champion carried out extensive research with more than 1,000 people in Scotland to uncover and understand the key issues faced by consumers. The […]

Victims are losing more to bank transfer scams every hour than the average UK worker earns a year, Which? research reveals, as the consumer champion calls on the government to urgently act on its commitment to legislate for mandatory reimbursement of victims. A voluntary reimbursement code on bank transfer scams, also known as authorised push […]

Rocio Concha, Which? Director of Policy and Advocacy, said: “With savings interest rates at low levels, scammers are targeting people looking for better returns on their investments. “Fake investment scams, which have become rampant on social media through paid-for advertising, promise high returns and often use the faces of well-known celebrities to try to make […]

Rocio Concha, Which? Director of Policy and Advocacy, said:  “Consumers are being bombarded every day with scams, and exploiting weaknesses in the telecoms network has been one way that fraudsters have tricked victims out of significant sums of money, so it’s good to see the regulator taking action to crack down on this type of […]

Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s concerning that the cost of living crisis is leaving people in a vulnerable position and there could be an increase in doorstep scammers and rogue traders knocking at their door. “To help ensure that people do not fall foul of rogue businesses and unfair practices […]

Rocio Concha, Which? Director of Policy and Advocacy, said: “These new figures throw into sharp relief the epidemic of fraud which is gripping our society. Fraud is by far the most common type of crime faced by people and has risen even further as fraudsters take advantage of the growth in people shifting their activities […]