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Results for satisfaction tag

February 2018

Aldi named nation’s favourite supermarket as Waitrose slumps

12 February 2018

Budget retailer Aldi has been rated the nation’s favourite in-store supermarket in Which?’s annual best and worst supermarket satisfaction survey. Aldi’s special offers rated well, as did the quality of its fresh and own-label products and the ease of finding items on its shelves. It is the second time Aldi has come top in Which?’s […]

Press Release: Aldi, asda, big four, costs, Food, Iceland, Lidl, Marks & Spencer, morrisons, Ocado, retailer, saindbury's, satisfaction, shopping, supermarket, supermarket survey, tesco, Waitrose

January 2018

Which? response to Transport Focus’ National Rail Passenger Survey

30 January 2018

Alex Hayman, Which? Managing Director of Public Markets, said: “Thousands of people have told us about their miserable train journeys, so it’s no surprise to see satisfaction is down overall and chronically poor on value for money and handling of delays. “Our research has shown that seven million journeys were significantly delayed last year and satisfaction […]

Statement: cancellations, complaints, customer service, delays, Rail, satisfaction, train, transport focus, Travel

July 2016

Which? annual car survey finds budget can be better for reliability and satisfaction

21 July 2016

The 2016 Which? Car Survey, the largest of its type in the UK, reveals premium brand Land Rover ranking among the least dependable cars on the market and budget brand Dacia breaking into the top five. The annual Which? Car Survey, measuring reliability and customer satisfaction, is based on feedback from 59,387 UK car owners. […]

Press Release: 2016, Car, Dacis, Land Rover, reliability, satisfaction, survey

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