“Ofcom must move quickly to make sure Openreach genuinely improves service” – Which? response to the Culture, Media and Sport Select Committee report
Alex Neill, Which? Director of Policy and Campaigns, said:
“We welcome today’s Committee report. It’s clear that Ofcom must move quickly to make sure Openreach genuinely improves service for customers who have been let down for too long.
“People now see telecoms as an essential service so Ofcom must work with the industry to raise standards, with faster, more reliable broadband and automatic compensation for consumers when things go wrong.”