“This latest IT glitch at HSBC will do little to reassure consumers that banks are making improvements” – Which? response to HSBC IT glitch

Which? executive director, Richard Lloyd, said:

“Banks have suffered a series of unacceptable failures with their IT systems in recent years and this latest one at HSBC will do little to reassure consumers that banks are making improvements. It’s essential regulators continue to take tough action to ensure banks properly maintain the payments system we all rely on and we expect HSBC to fully compensate anyone affected.”

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