Alex Neill, Which? Managing Director of Home Products and Services, said:
“This latest price hike is disappointing news for many, whose bills are about to shoot up after a short price freeze over winter. Customers sitting on EDF’s standard tariff should look to switch to a better deal straight away.
“Millions are continuing to suffer due to a lack of competition in the energy market. If energy companies fail to properly engage with their customers to help them find better deals, then the Government and the regulator must step in.”
Notes to editors:
- Which? found that, on average, customers with the ‘Big Six’ could be saving up to £255 a year by moving to the cheapest dual fuel deal with on the market. Consumers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier.
- Which? called on all energy companies to find new ways of getting customers stuck on poor value deals to move. Suppliers’ published plans on how they will engage with their customers and get them onto better deals, all are available to read on the ‘Fair Energy Prices’ website. Which? will now press these suppliers to deliver their plans and regularly set out what difference this is making to their customers.