“We welcome proposals to raise standards across the industry” – Which? response to Ofcom’s Strategic Review of Digital Communications

Which? executive director Richard Lloyd said:

“People now see telecoms as essential services, so we welcome proposals to raise standards across the industry, with faster, more reliable broadband and automatic compensation for consumers when things go wrong.

“Ofcom must move quickly with these reforms and ensure that Openreach genuinely improves the service for customers who have been let down for too long.”

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