“We welcome this latest action from the ICO.” – Which? response to ICO’s latest fine for nuisance calls by Scottish home improvements company

Which? executive director Richard Lloyd said:

“We welcome this latest action from the ICO against a company fined for bombarding people with millions of nuisance calls.

“Our latest research found that nine in 10 Scots have been on the receiving end of nuisance calls, with the large number of these about energy efficiency.

“We are calling on the new Scottish Government to publish an action plan to tackle this everyday menace.”


  • Which? research between 11th and 19th November 2015 found that nearly nine in 10 (85%) want the Scottish Government to crackdown on nuisance calls and a similar number (87%) want the Westminster Government to take action.
  • Our research in Scotland also found nine in 10 (90%) people want to see the director of a company to be held personally accountable and fined if the firm makes calls without the necessary permission.
  • For more information about our Scotland nuisance calls campaign, visit www.which.co.uk/scotcalls

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