Which? calls on the Government and regulator to monitor card surcharge ban

Gareth Shaw, Which? Money Expert said:

“This ban was introduced to finally stop consumers being penalised simply for using their card. However, we are hearing stories of people still paying such fees; facing minimum spend limits or being refused card usage altogether.

“The Government and regulator need to closely monitor the impact of the ban – and the fees banks charge retailers for card payments – to ensure that it has the positive impact for consumers originally intended.”