Caroline Normand, Which? Director of Advocacy, said:
“Whirlpool has failed to trace hundreds of thousands of fire-risk tumble dryers that could still be in people’s homes almost four years after this fault was first discovered, so we have serious doubts about the company’s ability to get these machines out of circulation now.
“Given it has taken the threat of government action for Whirlpool to act on this vital matter of public safety, ministers must closely monitor this recall and definitively establish the safety of modified machines, which have also caught fire, if they are to be offered as replacements.
“If Whirlpool’s approach is found wanting then the secretary of state must step in and ensure that all potentially dangerous machines are immediately removed from people’s homes.”