Which? comments on Ofcom’s measures to protect consumers from scams

Rocio Concha, Which? Director of Policy and Advocacy, said: 

“Consumers are being bombarded every day with scams, and exploiting weaknesses in the telecoms network has been one way that fraudsters have tricked victims out of significant sums of money, so it’s good to see the regulator taking action to crack down on this type of fraud.

“Companies should be doing more checks on business customers, and as fraudsters are constantly evolving their tactics, it’s important that Ofcom and industry leaders continue to work together on proactive network level solutions that prevent fraudulent activity.

“Consumers should also remain vigilant about the threat of scams. Anyone can sign up to Which?’s scam alerts service for regular updates on the latest tactics being used by fraudsters.”


Notes to Editors: 

Which? Scam Alerts Service


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