Alex Neill, Which? Managing Director of Home Products and Services, said:
“The game is now up for energy companies, they must not repeat past mistakes by using this cap as an excuse for their shoddy service and bad deals.
“Action will now need to be taken so that when the cap is eventually lifted this broken market is a thing of the past and all energy suppliers finally compete for customers by efficiently delivering better service and fair prices.”
Notes to editors:
- Customers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier.