Natalie Hitchins, Head of Home Products and Services at Which?, said:
“Energy customers will be left reeling by this increase to the price cap which allows suppliers to raise the prices of their default tariffs to where they were before the pandemic, putting further strain on households struggling with rising bills due to increased usage during lockdown.
“Anyone struggling with their energy bills this winter should contact their provider for help. Energy suppliers must also continue to ensure support is easy for consumers to access.
“Customers on standard or default tariffs who want to avoid a price hike should switch to a different provider or deal as this remains the best way to keep your bills down. Do your research, shop around and switch – you could find a deal £260 cheaper than the new price cap level.”
Notes to editor:
Customers looking for cheaper energy deals can compare deals with Which? Switch, a transparent and impartial way to compare energy tariffs and find the best gas and electricity supplier for you.
Which? calculates that a medium user (using 12,000kWh gas and 2,900kWh electricity per year) on a dual-fuel default tariff at the level of the new price cap could save up to £262 by switching to the cheapest deal on the market. Based on tariffs across England, Scotland and Wales, paying by monthly direct debit, with paperless bills. Data is from Energylinx and correct on 5 February 2021.