Kate Bevan, Which? Computing editor, said:
“Blackbaud appears to have made some fundamental mistakes handling sensitive data, which should have been encrypted, and has not acted swiftly in providing information to customers and regulators.
“People will be really worried about this latest development. It’s important to change any passwords you think might have been compromised, and you should keep tabs on your bank accounts. Also, be wary of emails or fake ‘customer support’ messages popping up on social media, as scammers could be looking to prey on potential victims.”
Notes to editors
- Passwords – Always set strong passwords for your accounts: https://computing.which.co.uk/
hc/en-gb/articles/ 360000818025-How-to-create- secure-passwords
- Two factor/multi-factor authentication (2FA/MFA) – Wherever possible turn on 2FA/MFA to increase security, particularly if your account holds your financial information. Don’t use SMS but use an authenticator app or even a hardware token if possible.