Which? responds to government proposals to tackle online harms

Rocio Concha, Director of Policy and Advocacy at Which?, said:

“It’s positive that the government is recognising the responsibility of online platforms to protect users, but it would be a big missed opportunity if online scams were not dealt with through the upcoming bill.

“Our research has shown the financial and emotional toll of scams and that social media firms such as Facebook and search engines like Google need to do much more to protect users.

“We look forward to the detail and hope to see a clear plan to give online platforms greater responsibility for fraudulent content on their sites, including having in place better controls to prevent fake adverts from appearing, so that all users can be confident that they will truly be safe online.”

Notes to editors

Which? calls for action over emotional and financial toll of online scams as tech giants fail to adequately protect users
Stronger measures needed to tackle scam ads on Google, Which? warns