Gareth Shaw, Head of Money at Which?, said:
“The pandemic has put added strain on the UK’s frail cash network. Our research shows some of the most vulnerable, who rely on cash to pay for essential goods and services, are at risk of being excluded as the UK accelerates towards a cashless society before they are ready.
“The government must urgently press ahead with its promised legislation to ensure consumers have access to cash for as long as they need it. The FCA must also closely track cash acceptance, as protecting access to cash will be undermined if there is nowhere to spend it.”