Which? responds to new UK Finance figures on payment method trends

Gareth Shaw, Head of Money, Which?, said:
“While digital payments continue to rise, these figures show there is still a huge demand for cash – even as widespread bank branch and cashpoint closures make it increasingly difficult for people across the UK to access this vital payment method.

“The government has rightly committed to protecting access to cash, so its new strategy group must quickly explore all options – including legislation – to ensure cash is preserved not only for the millions of people for whom it is a necessity, but also as a much-needed backup when digital systems fail.”