Gareth Shaw, Which? money expert said:
“Sophisticated fraudsters are constantly finding new tactics to persuade us to part with money, one way is through fake or non-existent goods or services.
“If consumers pay for these phantom goods using a bank transfer, there is little chance of getting their cash back from the banks involved. We have been pressing the industry and Government to take firmer action to better protect consumers from bank transfer scams.”
Notes to editor:
- With many scammers using bank transfer payments to obtain money from victims, Which? used its legal powers to make a bank transfer fraud super-complaint to the Payment Systems Regulator (PSR) and alert the Financial Conduct Authority in September 2016. The PSR has proposed a package of work for the industry to take forward, which it will report back later in the year.
- If you think you might have fallen victim to a scam or fraud visit the Which? website for advice on what to do: which.co.uk/scams