Which? response to Electrical Safety First report about online marketplace product safety

Caroline Normand, Which? Director of Advocacy, said:

“These alarming findings back up our own research which has repeatedly exposed how online marketplaces can put people at serious risk by failing to stop dangerous products being sold on their sites.

“Despite claims to have strong safety systems in place it’s far too simple for dodgy goods to get on to these sites. It’s clear that consumer protections must be strengthened to tackle the scourge of unsafe products.

“The next government must make marketplaces legally responsible for preventing unsafe products from being sold on their sites, establish clearer requirements for taking down dangerous products and ensure better enforcement is in place to keep consumers safe.”