Which? response to Extra Energy ceasing trading

Alex Neill, Which? Managing Director of Home Products and Services, said:

“Extra Energy customers will understandably be worried, but there is no reason to panic. Your energy supply will not be cut off and will continue as normal. We would encourage affected customers to take a meter reading as soon as they can, and when your new energy supplier contacts you, ask for the cheapest deal available.

“It’s important to bear in mind though you don’t have to stick with this new supplier. Do some research to compare the deal you’ve been offered to others on the market, and if you find a better one, switch away.”

Notes to editors