Which? response to Penrose report proposals to update the UK’s competition and consumer regime

Rocio Concha, Director of Policy and Advocacy at Which?, said:

“With evidence suggesting that competition across the economy has declined in recent decades, the CMA needs to be equipped with the necessary competition and consumer enforcement powers to ensure it can intervene effectively in failing markets – so it’s positive that this report backs the regulator being able to take strong action to protect consumers.

“Consumer confidence is built on trust, which will be absolutely critical to help the economy recover and thrive in the coming years. Given the huge increase in the way we now manage our lives online, the government must also bring forward legislation as soon as possible to give powers to the new Digital Markets Unit to promote competition for the benefit of consumers, as well as strengthening consumer protection.”