Which? response to Portugal going back on England’s quarantine list

Rory Boland, Editor of Which? Travel, said:

“While holidaymakers may be more acutely aware of any risks involved with travelling abroad, this sudden U-turn adds further confusion as to how these decisions are made. The last-minute approach continues to ruin holiday plans, with often little prospect of getting any money back as airlines won’t issue refunds or offer vouchers, and in some cases aren’t even offering free rebooking. Travellers already abroad are also likely to be extorted for additional airfares as they rush to get home before the restrictions come into effect.

“It’s obvious that the current travel corridor system is not working for passengers, and becoming completely detrimental to the already dwindling trust in the sector. A major reassessment of the UK government’s approach is needed to ensure holidaymakers don’t continue to lose money, and tour operators and airlines have a better opportunity to get back on their feet financially.”