Which? response to rail fare price hike

Alex Hayman, Director of Public Markets at Which? said:

“This price rise is yet more bad news for passengers, many of whom have just come to the end of yet another year of cancellations, delays, overcrowding and poor service from train companies.

“For passengers to genuinely feel they are getting value for money, they must be able to find the best ticket for their journey, cheaper fares must not be hidden and compensation must be paid where it is owed.”