Which? response to Ryanair credit card surcharge

Responding to Ryanair adding a 2% charge to credit card bookings, on top of its £6 admin fee,

Which? executive director Richard Lloyd said:

“The Office of Fair Trading should keep a close eye on all airlines to make sure they stick to their agreement to include all unavoidable charges in the headline price and make
credit card surcharges clear from the start of the booking process, so that consumers can easily compare prices. We expect the OFT to take swift action if Ryanair, or any airline, is found to be breaching this agreement.

More than 50,000 people supported our campaign to end rip-off surcharges. The Government must now meet its promise to ban excessive surcharges, and make sure any charges are a genuine reflection of the cost of processing a payment. Once the ban is in place, we want to see a tough enforcement regime to hold firms to account.”

Statement: ,