Which? response to Ryanair refusing to pay compensation for flight cancellations

Rory Boland, Which? Travel Editor said:

“It is outrageous that Ryanair is once again attempting to shirk its responsibilities by refusing to pay out compensation for cancelling services during the summer – when hard-working families are about to set off on their long-awaited holidays.

“The arbitration provider that Ryanair has chosen to work with has already said that it will uphold a previous European ruling that crew strikes aren’t usually considered ‘extraordinary circumstances’. If the airline continues to refuse to pay, the Civil Aviation Authority must step in and act.”


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