Caroline Normand, Which? Director of Advocacy, said:
“Although most of us are increasingly dependent on a decent broadband connection to go about our daily lives, the UK still lags behind many other countries, with only a small percentage of us having access to a full-fibre connection.
“While the prime minister’s ambition for full-fibre is encouraging, the UK urgently needs an overarching vision for our future connectivity, across broadband and mobile, that is shared by government, Ofcom and industry.
“Without a cohesive strategy, with clear roles, responsibilities and timescales, consumers will continue to lose out on the benefits that a good quality connection brings.”