Which? response to the FCA’s final rules to help consumers compare bank accounts

Gareth Shaw, Which? Money Expert, said:

“Consumers getting the information they need to be able to compare bank accounts is an important step in the right direction.

“However, it’s vital that banks do not simply focus on how quick and easy it is to open an account, they must also continue to improve their security measures.”

Notes to editors

  • In September 2017, Which? published its high street bank satisfaction survey, which ranked some of the UK’s biggest banks among the poorest performers for customer satisfaction and complaints handling. Press release accessible here.