Which? response to the record fine issued by the Information Commissioner’s Office for spam texts

Which? executive director, Richard Lloyd said:

“With more than 30,000 unsolicited calls and texts reported to the Information Commissioner’s Office (ICO) over the last six months alone, tough action from the ICO on companies who bombard consumers with unsolicited communications is overdue but welcome.

“Phone operators should do more to provide spam filtering technology to help their customers get rid of nuisance text messages, and we urge operators to make these available across all networks.  We want to see a joined up approach across government and network providers to ensure consumers are protected and offenders are prosecuted.”

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