Alex Neill, Which? Managing Director of Home Products and Services, said:
“Uber’s data breach – and the fact that it’s been hidden – will worry customers and drivers alike. It’s critical that the company does all that it can to ensure affected people get clear information about what’s happened.
“Data breaches are becoming more and more common and yet the protections for consumers are lagging behind. The UK Government should use the Data Protection Bill to give independent bodies the power to seek collective redress on behalf of affected customers when a company has failed to take sufficient action following a data breach.”