Adam French, Consumer Rights Expert at Which?, said:
“With Wimbledon cancelled due to the pandemic, tennis fans who paid for packages – which can cost thousands of pounds for high-profile matches – will be concerned about being left out of pocket.
“You should be entitled to a refund for a ticket’s face-value price – as long as you bought it from an official seller. While some rail journeys may be refundable, travel and accommodation costs may be trickier to claim back if you didn’t get them as part of a package deal, so it will be worth checking cancellation policies.”
Notes to editors:
Which? is a non-profit organisation working to make life simpler, fairer and safer for consumers. During the coronavirus crisis, Which? is making a range of news, advice and guides available for free for anyone who needs it at https://www.which.co.uk/news/coronavirus/
For more information about your rights with cancelled or postponed events, visit: https://www.which.co.uk/news/2020/03/coronavirus-outbreak-cancelled-or-postponed-events-can-i-get-my-money-back/
Customers who pay with a credit card may be able to claim against their credit card company under Section 75 of the Consumer Credit Act. For more information on using Section 75, visit: https://www.which.co.uk/consumer-rights/regulation/section-75-of-the-consumer-credit-act#your-rights-under-section-75