Which? executive director Richard Lloyd said:
“We’re keeping a close eye on this to check that companies are adhering to the ban on excessive card charges that came in after our campaign. We’re pleased there has been progress but Trading Standards or the regulators should crack down on any company who still hasn’t complied or is failing to act in the spirit of the ban by hiking other fees.”
Notes to Editors
Over 50,000 people supported our campaign to end rip off surcharges. We welcomed the Government ban on excessive surcharges which came into force on 6 April this year. We are monitoring the ban closely and want people to tell us about surcharges they think are excessive through our website.