“Worrying rise in PPI complaints” – Which? response to complaints data issued by the Financial Conduct Authority

Which? executive director, Richard Lloyd said:
“This is a worrying rise in PPI complaints. Banks have got to up their game and ensure their customers’ claims are dealt with quickly, simply and fairly.
“There is still a huge amount for the FCA and banks to do before anyone can draw a line under this mass mis-selling scandal.”

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