Second-hand car dealers are more trusted among car buyers than private sellers found online or through classified ads, Which? research has found. The study found that six in 10 (62%) car buyers trust a second-hand car dealership, with the vast majority (81%) thinking that a dealership would be more likely to uphold the legal […]
Alex Neill, Which? Managing Director of Home Products and Services, said: “The game is now up for energy companies, they must not repeat past mistakes by using this cap as an excuse for their shoddy service and bad deals. “Action will now need to be taken so that when the cap is eventually lifted this […]
Which? is calling on the Government to make clear and simple recycling labelling compulsory after it found up to 29 per cent of plastic packaging used by supermarkets is either non-recyclable or difficult to recycle. In a snapshot investigation, the consumer champion analysed the packaging on a shopping basket of 27 everyday own-brand items at […]
Jenni Allen, Managing Director of Which? Money, said: “By scrapping plans for the pensions dashboard, the Government would be missing a massive opportunity and abandoning millions of people who struggle to understand their own pension savings. “Giving savers the ability to track their long-term savings in one place is one of the most critical building […]
Harry Rose, Which? Money Editor, said: “LINK’s actions have already had an impact on the ATM network, with more than 500 cashpoints a month closing this year, including a reduction in the number of free-to-use machines. “Its decision to alter its original proposal is welcome, and it is critical that consumers’ free access to cash […]
Alex Hayman, Which? Managing Director of Public Markets, said: “For the many passengers who are tired of being badly let down by train services and having their complaints ignored, the introduction of a rail ombudsman can’t come soon enough. “While the introduction of an ombudsman service is welcome it’s vital that it is introduced without […]
Serious concerns over the safety of some children’s slime products have been raised following an investigation by Which?. Following the craze that has led to millions of YouTube views and Instagram hashtags, the consumer champion tested 11 popular slime products for boron. Boron is found in borax – a common ingredient in slime that helps […]
New analysis from Which? University reveals how choosing where to study can have huge consequences on the cost of living for students – with a potential disparity of £15,000 over the course of a typical degree between the cheapest and most expensive UK regions. Using data on student expenditure and the average cost of rent, […]
Which? research reveals that almost a third of people have experienced, or know someone who has experienced problems with their UK wedding. From drunken photographers, to wedding bands that don’t know the tune to your first dance and wedding dress retailers going into administration days before the big event, Which? reveals Britain’s most common […]
Alex Hayman, Which? Managing Director of Public Markets, said: “The announcement that planned improvements will be delayed will be a blow for passengers who continue to be the ones who lose out. Passengers shouldn’t have to suffer from consistent delays and cancellations or slower roll-outs of planned programmes due to poor and inefficient planning. “We […]