The energy price cap won’t cut bills for customers on three in ten dual-fuel deals, some of which cost almost £200 more than the cap per year for a medium energy user, according to new Which? Research. Which? looked at all energy deals available and identified more than 70 fixed deals that were more […]
Insurance policy documents are so hard to understand that university-level reading abilities may be required to make sense of them and even industry experts struggle to cut through the jargon, a Which? investigation has found. The consumer champion used readability software to analyse 40 policy documents from the 10 largest car, home, pet and travel […]
Shoppers are being misled by unscrupulous sellers using fake and paid-for online product reviews, according to a Which? undercover investigation. The investigation reveals how easily some sellers are actively bypassing the rules to offer free products in exchange for false and highly-rated reviews. Which? found evidence of Facebook groups – with tens of […]
Northern universities have been rated the best for nightlife while southern universities are rated highly for their sports and creative scenes, in the annual Which? University student survey. Which? University’s annual student survey has revealed the best universities for sports, nightlife and students’ union, according to students themselves. Northern universities topped the survey for the […]
Gareth Shaw, Which? Money Expert, said: “It’s right that banks and building societies have finally been forced to introduce this much-needed check at the point of transfer. However, customers will wonder why banks have dragged their heels and not implemented this system years ago, as it could have prevented a significant amount of fraud. “With […]
Millions could be owed in additional compensation for mis-sold payment protection insurance (PPI), as Which? reveals banks are failing to properly investigate claimants’ full policy history and inform customers of all the PPI policies they have been sold. A Which? investigation found that banks routinely dodge potential refunds by not checking all the policies a […]
Which? reveals Britain’s train travel blackspots – the stations where the trains frequently fail to run on time, causing appalling disruption to thousands of people every day. The consumer champion analysed rail network data to find the commuter hubs worst hit by delays and cancellations – and reveals the train companies with the poorest punctuality […]
Which? is calling for manufacturers to take immediate action on three child stair gates, after testing revealed serious safety failings. Stair gates should protect small children from hazards but Which? testing found three – which are currently available in major retailers and online – are potentially unsafe. The consumer champion tested the durability of 10 […]
As many as one in three homeowners in the UK don’t know what mortgage rate they are on, potentially costing them thousands of pounds each year, according to new research from Which? Mortgage Advisers. Which? Mortgage Advisers surveyed over 3,500 homeowners with a mortgage in the UK and found that one in three (33%) didn’t […]
Alex Neill, Which? Managing Director of Home Products and Services, said: “With further facts about Facebook’s data breach emerging, many users will be deeply concerned. It is critical that the company does all that it can to ensure the victims identified get clear information about what has happened and assists anyone negatively impacted. “Anyone affected […]