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Rocio Concha, Director of Policy and Advocacy at Which?, said: “It was important that the CMA thoroughly investigated this merger between two of the biggest players in the telecoms industry, amid concerns that it could lead to higher prices and reduce the quality of services they provide. “The regulator must monitor the impact of this […]
Rory Boland, Editor of Which? Travel, said: “While it is of course good news to see a test provider reduce its costs, it’s unhelpful that this comes with strings attached in that passengers may have to book with certain airlines. More oversight of testing costs across the board is needed to ensure that testing is […]
Rory Boland, Editor of Which? Travel, said: “Travellers face eye-watering costs for Covid tests which will price many people out of seeing loved ones or taking a holiday when international travel resumes, so it’s important the government quickly considers steps it can take to reduce costs while ensuring safety. “Which? has submitted evidence to the […]
Which? is calling on the government and businesses to make the new costs of buying from EU-based retailers clear and increase the public’s awareness of these changes so consumers are not left with unexpected fees or scammed into paying unnecessary charges. For many consumers, import charges and confusing returns policies have made shopping with EU […]
Rory Boland, Editor of Which? Travel, said: “Millions of people will be excited to know their next holiday abroad might not be too far off, but the current guidance leaves too many questions unanswered about important aspects of foreign travel – so we would advise consumers to hold off on booking a holiday until the […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “We’ve previously raised the alarm about fake review factories continuing to operate at scale on Facebook, leaving online shoppers at huge risk of being misled. The tech giant failed to meet its earlier commitment to the CMA, so it is positive that the regulator has […]
Rory Boland, Editor of Which? Travel, said: “This is an important step towards resuming international travel. The report correctly identifies some of the key barriers facing travellers, but it falls short in providing solutions. “Holidaymakers will still face the eye-watering costs of Covid tests, which are currently much more expensive in the UK than in […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “The launch of the Digital Markets Unit is a positive step towards tackling the dominance of a few powerful companies in the tech sector, which stifles innovation while increasing costs and reducing choice for the consumer. “Our research has consistently found that consumers are not […]
Rory Boland, Editor of Which? Travel, said: “With the ban on international travel it’s easy to forget about your passport, but it’s vitally important that you check its validity if you are even considering a trip in the next few months. “The significant drop in the number of people applying for a passport last year […]
Rory Boland, Editor of Which? Travel, said: “Testing will be essential for restarting travel safely, but private tests in the UK are currently too expensive and risk pricing most people out of travel. “Other countries have found solutions to reduce the cost of private testing, so if the government is serious about making travel safe […]