Worries over unsafe toy slime grow ahead of Christmas

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Which? unwraps the reality of festive chocolate packaging

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Major retailers may be breaking data protection rules with e-receipts, Which? reveals

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Which? responds to new rules on handling complaints about APP scams

Jenni Allen, Managing Director, Which? Money, said: “This is an important step that should help victims to pursue complaints and seek reimbursement from the bank that the fraudster has used to process payments. “People are losing life-changing sums to bank transfer scams every day, so the new code to protect victims from this type of […]

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Dupe-on: dodgy ‘deals’ and unclear small print risk misleading consumers

Dodgy deals, unsubstantiated sales claims and unclear small print could mislead customers shopping on discount site Groupon, according to Which?. In a snapshot investigation, the consumer champion analysed deals available on Groupon between October and November 2018, and compared the claimed original and deal prices with those available from other sources. While Which? found plenty […]

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Worries over unsafe toy slime grow ahead of Christmas

With toy slimes sure to be on many children’s Christmas wish lists, Which? tested 13 products from a range of high street and online retailers, and found almost half failed the EU safety standard limit for boron in toys. Following Which?’s investigation earlier this year that found almost all the slime toys it tested from […]

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Which? unwraps the reality of festive chocolate packaging

The packaging of popular Christmas chocolates can make up almost half the total weight, according to new research by Which?.   Which? looked at the top 13 best-selling boxes of chocolates and found that Ferrero Rocher Collection was the worst offender with 42 per cent of the total weight taken up by packaging and only […]

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Major retailers may be breaking data protection rules with e-receipts, Which? reveals

Which? is concerned that retailers are breaching data protection laws, after a snapshot investigation found some of the biggest names on the high street were including unwanted marketing information in e-receipts sent to shoppers. The consumer champion sent mystery shoppers to 11 retailers – Topshop, Clarks, Gap (including GAP Outlet), New Look, Dorothy Perkins, Arcadia […]

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Which? response to One Select ceasing trading

A Which? spokesperson said: “One Select customers will understandably be concerned, but there is no reason to panic. Your energy supply will not be cut off and will continue as normal. We would encourage affected customers to take a meter reading as soon as they can, and when your new energy supplier contacts you, ask […]

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Which? reveals why there always seems to be less of your favourite chocolates in a tub

According to a new Which? analysis, there really are fewer of your favourite chocolates – and more of the least popular ones – in tubs of your Christmas assortments. A poll by Which? has ranked the chocolate flavours in tubs of Nestle’s Quality Street, Mars’ Celebrations, and Cadbury’s Heroes and Roses according to popularity, to […]

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