The coast is dear: some UK seaside accommodation prices up by a third

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Which? reveals how shoppers rate supermarket Covid safety measures

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Strapped for cash: Which? calls for urgent government action to protect cash users

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The coast is dear: some UK seaside accommodation prices up by a third

Holidaymakers face paying more for a UK seaside break this summer as a snapshot investigation suggests some accommodation prices have risen by an average of 35 per cent compared with last summer, according to new research from Which?. With demand for UK holidays expected to soar this summer, Which? tracked the prices of 15 holiday […]

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Which? comments following Ofgem’s announcement that over a million customers will be refunded after 18 firms overcharged customers

Natalie Hitchins, Head of Home Products and Services at Which?, said: “It is right the regulator has intervened and sent a clear message to suppliers that this kind of behaviour is unacceptable. Firms must now act quickly to help affected customers, making it clear who is owed a refund and then doing so swiftly and without hassle.” […]

Plug-in hybrids not as fuel-efficient as official figures claim, Which? reveals

Manufacturers are advertising unrealistic fuel efficiency figures for plug-in hybrid cars and potentially costing motorists hundreds of pounds more in fuel costs, according to new tests by Which?. The consumer champion tested 22 popular models and found they all fell well short of car makers’ claims, with the worst being 72 per cent less efficient […]

Strapped for cash: Which? calls for urgent government action to protect cash users

Which? is pushing for the government to take immediate action to protect the future of cash for those who need it, as its latest analysis shows a spike in the number of people forced to pay to withdraw their own money from cash machines. The research shows that some parliamentary constituencies – among them some […]

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Which? response as government looks at kerbside collections for e-waste items

Michael Briggs, Head of Sustainability at Which?, said: “This proposal that would give consumers more ways to dispose of their electronic devices sustainably is a step in the right direction, but to address the UK’s growing electronic waste problem, more must be done to increase the lifespan of smart devices. “Manufacturers should be designing more […]

Statement

Which? response to NAO report on greener cars spending by the government

Michael Briggs, Head of Sustainability at Which?, said: “To ensure electric cars are a viable option for motorists and the UK can hit its net zero target the government must urgently tackle the costs involved for those who do not have the ability to charge at home. “The public charging network can be confusing due […]

Statement

UK 4G smartphone owners could be entitled to a £480 million payout

Around 29 million Britons could be entitled to a payout after being overcharged for their smartphones, if a landmark claim by consumer champion Which? is successful. According to Which?, consumers could be owed a collective £482.5 million in damages from multi billion-dollar tech giant Qualcomm. Which? believes Qualcomm has breached UK competition law by taking […]

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Aldi named UK’s top in-store supermarket in annual Which? survey

Aldi has been named the UK’s favourite in-store supermarket in Which?’s annual satisfaction survey, while Ocado slipped down the online grocery rankings after shoppers struggled to secure delivery slots during the coronavirus pandemic. The consumer champion surveyed more than 3,000 members of the public about their experience with supermarkets, asking customers to rate their shopping […]