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Natalie Hitchins, Which? Home Products and Services Editor, said: “Millions of people are already facing soaring energy costs and the prospect of a further hike of nearly £1,000 to the price cap risks pushing families and households up and down the country into fuel poverty. “The government must put support in place to help those […]
Some banks are leaving potential fraud victims to wait for more than half an hour to speak to a member of staff and charging them hefty fees to use helplines, a Which? investigation has found. Fraud victims, including those defrauded by Authorised Push Payment (APP) scams, where fraudsters trick people into sending them money unwittingly, […]
As the impact of the cost of living crisis hits home for millions of people, Which? shares tips to help consumers shave money off their tax bills. There are lots of ways to reduce your tax bill legally, whether you’re an employee or self-employed, a landlord, investor or pensioner. Simple checks can boost your take-home […]
Shocking price hikes of more than 20 per cent on hundreds of popular items are putting increasing pressure on household budgets, while Which? research suggests a decline in availability of supermarket discounts and budget ranges compared with two years ago as the cost of living crisis continues to bite. The consumer champion analysed the prices […]
Surbiton-based low-impact adventure and activity holiday specialist, Exodus Travels, has been recognised as this year’s first ever Which? Sustainability Champion. The honorary award, which has been established to recognise a specific project or initiative that improves a company’s environmental footprint, commended Exodus Travels for its impactful sustainability initiatives and clear future commitments for sustainable travel. […]
Inspiration Computers has been named Which? Trusted Trader of the Year at the prestigious 2022 Which? Awards for its outstanding dedication to consumers and the local community. Inspiration Computers, based in Kirkheaton, West Yorkshire, has been announced as the Trusted Trader of the Year at the 2022 Which? Awards, seeing off competition from fellow category […]
Jet2 and Tesco mobile have scooped a top prize after being commended for their ‘great value-for-money’ at the Which? Awards 2022, an annual event that recognises the top brands of the year. The consumer champion said in light of the cost of living crisis that value-for-money – as well as exemplary customer service and products […]
Anabel Hoult, Which? Chief Executive, said: “We’re delighted to have secured this great result for consumers, bringing them a step closer to the nearly £500 million that we believe they are owed by Qualcomm. “If Qualcomm has abused its market power it must be held to account. This judgment ensures that it can be. Which? […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Cash remains a vital lifeline for millions of people – whether to pay for everyday essentials or to help keep track of spending amid the soaring cost of living, so it’s good to see the government taking action and giving the FCA powers to protect them. […]
Adam French, Which? Consumer Rights Expert, said: “With plans to increase the Warm Home Discount under discussion, some consumers may not know if they are eligible for the discount. “The government’s plans to make most Warm Home Discount payments automatically have not yet come into force so many people will still have to make a […]