We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.
Adam French, Which? Consumer Rights Expert, said: “With plans to increase the Warm Home Discount under discussion, some consumers may not know if they are eligible for the discount. “The government’s plans to make most Warm Home Discount payments automatically have not yet come into force so many people will still have to make a […]
Rory Boland, Which? Travel Editor, said: “Which? warned consumers to be on high alert for holiday scams earlier this year as it was clear criminals were taking advantage of international travel opening up again. “Our advice is to be wary of unsolicited calls and messages, and be especially cautious of holiday deals from unfamiliar firms. […]
The cost of living crisis is impacting millions of people, but with Covid travel restrictions finally lifting, many people will still be hoping they can budget for a holiday this year. Here are Which?’s top tips for how to slash hundreds of pounds from the cost of going on holiday, whether you plan to go […]
Lisa Barber, Which? Computing Editor, said: “While smart gadgets can offer convenience and benefits to many consumers, Which? research has found some smart tech could be putting consumer privacy or security at risk, so it’s encouraging that MPs intend to look into this issue. “Having introduced the Product Safety and Telecommunications Bill, it is vital […]
Projects that look at the disadvantages faced by diverse consumer groups are set to receive a welcome boost this week, as the Consumer’s Association unveils the recipients of its newly launched ‘Which? Fund’. Grants of tens of thousands of pounds will be awarded to organisations that aim to identify the root cause of everyday challenges […]
Rory Boland, Editor of Which? Travel, said: “Lengthy airport security queues are causing huge stress for travellers ahead of their holidays. If your flight is due to depart shortly and you are stuck in the queue, make a fuss and ask a member of staff to take you to the front. If it looks like you’ll miss the flight through no fault […]
Anabel Hoult, Which? Chief Executive, said: “Which? has fought for years on behalf of millions of people and communities around the country that rely on cash, so we welcome the government’s commitment to introduce legislation this coming year to protect access to cash. “While the pandemic has accelerated the move to digital payments for many […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Which? started the campaign for victims of bank transfer scams with a super-complaint more than five years ago, and welcomes a Bill to enable mandatory reimbursement of APP victims when they are not at fault. “Scam victims currently face a reimbursement lottery depending on who they […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “The government’s own research estimates that consumer detriment costs £54 billion a year, so it’s good to see that the government is moving forward with plans to hand the CMA getting stronger powers to clamp down on firms that behave poorly. “The ability to impose significant […]
As the impact of the cost of living crisis hits home for millions of people, Which? highlights ways to save money on childcare, often one of the biggest fixed costs for families. Childcare is expensive and often complicated to figure out – the average cost for a part-time nursery place is £7,000. A recent survey […]