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Rory Boland, Which? Travel Editor, said: “Travellers will understand the rationale behind the government’s decision to reintroduce mandatory PCR tests for those returning to England. “However, as Which? research has consistently shown, the private testing market isn’t fit for purpose – with serious implications not just for travellers but public health more generally. Testing firms […]
Rory Boland, Which? Travel Editor, said: “This news is a further reminder that travel is not back to normal, and that the pandemic will continue to throw travellers’ plans into jeopardy, often at short notice. “All flights are suspended to these four countries, so passengers will be entitled to a refund for their holiday or […]
A dangerous child car seat, a poor quality TV, a dodgy laptop and a washing machine that fails to get rid of stains are among the flawed products being sold at discount prices this Black Friday, Which? has found. Each year the consumer champion puts thousands of products through tough and independent laboratory tests to […]
Rory Boland, Which? Travel Editor, said: “This worrying news is a reminder that travel is not back to normal. The pandemic continues to disrupt passengers’ travel plans, often with very little notice. “As all flights are being suspended to these countries, all passengers will be entitled to a full refund for the holiday or flight, […]
Lisa Barber, Which? Home Products and Services Editor, said: “This move should provide reassurance to any of Bulb’s 1.7 million customers who may have been concerned about the collapse of their provider. “We recommend Bulb customers to do nothing and wait for more information about the special administration process. Its customers will continue to see […]
Gareth Shaw, Which? Head of Money said: “A staggering amount of money has been lost to bank transfer scams during the pandemic, and it’s particularly concerning to still see so many cases where banks aren’t treating fraud victims fairly and handling the complaint as they should. “While the Treasury’s commitment to make reimbursement mandatory was […]
Nine in 10 (92%) Black Friday ‘deals’ are the same price or cheaper in the six months ahead of the big event, a Which? investigation has found. The consumer champion analysed 201 of last year’s Black Friday deals at six major retailers – Amazon, AO, Argos, Currys, John Lewis and Richer Sounds – looking at […]
Lisa Barber, Which? Home Products and Services Editor, said: “The collapse of Bulb – by far the biggest supplier to fail in recent months – demonstrates the seismic impact the energy crisis is having on the industry and millions of consumers. Bulb’s customers don’t need to panic as their energy supply won’t be cut off […]
Supermarket own-label champagnes – including a £12 bargain bottle – have beaten offerings from the most-celebrated champagne houses in Which?’s festive taste tests this year. Waitrose Blanc de Noirs Brut NV (£23.99) clinched one of this year’s Which? Best Buy titles with the highest score of 82 per cent, thrilling the expert panellists with its […]
Anabel Hoult, Which? Chief Executive, said: “Five years on from Which?’s super-complaint on bank transfer scams, this commitment from the Treasury to legislate to make reimbursement mandatory is a huge win for consumers. “People are still losing life-changing sums of money every day, so the Treasury must move swiftly towards introducing the necessary legislation. The […]