Keeping you waiting - Manchester Airport worst for security queues

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Cut off from cash: Wave of cash machine cuts leaves communities facing long treks to make free withdrawals

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Which? and Britain’s biggest banks urge Pay.UK to back vital scams reimbursement funding proposal

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Keeping you waiting – Manchester Airport worst for security queues

Passengers travelling through Manchester face the longest average security queue waiting times of any large UK airport, according to Which? research.  All three of the northern hub’s terminals had worse waiting times than rival airports – averaging 16 minutes per passenger – while in the worst-case scenario one holidaymaker reported queuing for up to 90 […]

Which? responds to pensions dashboard announcement in Queen’s speech

Gareth Shaw, Head of Money at Which?, said: “Pensions dashboards have the potential to bring huge benefits for savers by bringing together all their pensions in one place, which should help millions of people to keep track of their savings and understand them better. “The government must ensure that dashboards enable savers to see relevant […]

Statement

Which? responds to fraudsters targeting Thomas Cook refund website

Adam French, Which? Consumer Rights Expert, said: “Ruthless scammers will try to exploit a crisis like the collapse of Thomas Cook in any way they can, so it is good to see the CAA taking swift action to shut down this suspicious activity. “We have also found evidence of fake refund websites attempting to fleece […]

Statement

Which? responds to fraudsters targeting Thomas Cook refund website

Adam French, Which? Consumer Rights Expert, said:  “Ruthless scammers will try to exploit a crisis like the collapse of Thomas Cook in any way they can, so it is good to see the CAA taking swift action to shut down this suspicious activity. “We have also found evidence of fake refund websites attempting to fleece […]

Statement

Which? comments as Thomas Cook customers struggle with refund website

Adam French, Which? Consumer Rights Expert, said:  “It is understandably frustrating for some Thomas Cook customers that they are now facing problems trying to submit their refunds because of high volumes of online traffic. “It is vital that customers persevere and do not turn to alternative websites, as we’ve seen scammers seeking to take advantage […]

Statement

Which? finds dubious marketing practices risk misleading savers over high-risk investments

Huge numbers of savers are in danger of unwittingly putting their money at risk as online marketing for financial products blurs the lines between cash savings accounts and high-risk investments, new research from Which? has found. Following the collapse of London Capital & Finance (LCF), which saw almost 12,000 people lose £236 million, the consumer […]

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Teething troubles: Children’s toy choke hazard exposed

Parents are being warned about the choking risk posed by some teething toys, after almost half of the products tested by Which? failed at least one safety test. The consumer champion conducted tests on 15 products, in accordance with the British Standard for toys for children under 36 months. The products were bought both from […]

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