We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.
First Direct and Nationwide have come out on top in Which?’s annual mortgage lender survey, with both named Which? Recommended Providers (WRPs) for offering a combination of excellent customer service and consistently competitive rates. With speculation that interest rate rises could be on the way, it is more important than ever that prospective homeowners and […]
Rory Boland, Which? Travel Editor, said: “This announcement will provide much-needed clarity for those looking to travel to the US. However, it may be worth waiting a week or two to book your flights as prices tend to be highest immediately after countries open for tourism and then drop once the airlines have increased capacity […]
Rory Boland, Which? Travel Editor, said: “These changes to travel testing should simplify the system and reduce costs a little for travellers in England, but it’s vital that the government now ensures there is sufficient capacity to deal with a surge in demand for lateral flow tests – especially as it has said tests should […]
Gareth Shaw, Head of Which? Money, said: “The contactless limit increase reflects changes in consumer behaviour, with more people paying digitally than ever, particularly since the pandemic. “While paying with contactless offers great flexibility and convenience for many people, some may be wary about the significant increase – so it is encouraging to see some […]
Online shoppers are being bombarded with Buy Now Pay Later (BNPL) payment options at the checkout, often with little or no information about late fees, credit checks and the risk of falling into debt, a Which? investigation of more than 100 major retailers has found. Which? looked at 111 of the biggest online retailers in […]
Adam French, Which? Consumer Rights Expert, said: “We welcome the successful conclusion of the CMA’s investigation into Groupon and the news that certain customers who were not previously refunded will now get their money back. “But the fact Groupon had to be hauled over the coals less than ten years after it was investigated by […]
Finesse Windows Limited has scooped a coveted Which? Trusted Trader of the Year Award for their outstanding dedication to consumers and the local community. Birmingham business Finesse saw off tough competition to win the accolade – its second win after having previously been awarded in 2017. The shortlist also included Bumblebee Plumbing & Heating Ltd, […]
National Trust Holidays have scooped the win for Travel Brand of the Year in this year’s Which? Awards, reflecting the year of the staycation for holidaymakers. Which? has announced the winners of its 2021 Which? Awards, with many big brands receiving an accolade due to their handling of the Covid-19 pandemic. National Trust Holidays has […]
For the first time, a ‘challenger bank’ has won the coveted Which? Award for Banking Brand of the Year, seeing off impressive competition from Nationwide – who has been the winner of the award since 2017. Starling Bank is a relatively new player to the UK banking scene, launching the nation’s first app-only current account […]
Adam French, Which? Consumer Rights Expert, said: “With the energy price cap at a record high and predicted to rise further, many people will understandably be concerned about rising prices and the possibility of higher bills. “If you are concerned about struggling to pay higher bills, there is help available. Speak to your energy provider […]