Consumers divided over electric vehicle revolution, Which? reveals

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New laws needed to protect people from an epidemic of scams, dangerous products and fake reviews online, Which? warns

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Consumers need more support in order to embrace sustainable heating systems, Which? warns

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Which? response as UK starts talks to join trans-Pacific trade bloc CPTPP

Sue Davies, Which? Head of Consumer Rights and Food Policy, said: “Joining the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) could offer a range of positive opportunities for UK trade post-Brexit – but this relies on the government listening carefully to the issues consumers feel strongly about. “Our research has found that people want […]

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New laws needed to protect people from an epidemic of scams, dangerous products and fake reviews online, Which? warns

Which? is launching a campaign for new laws to protect people from an epidemic of scams, dangerous products and fake reviews online – as new research from the consumer champion shows tech giants are failing to adequately protect their users.  Which? believes urgent government action is needed to make online platforms legally responsible for the […]

Which? announces shortlist for the best consumer brands in 2021

Consumer champion Which? has announced its shortlist for this year’s Which? Awards, celebrating the brands that have excelled in the past year. Which? is well-known for its expert advice and reviews, using rigorous standards to assess thousands of products and services, and calling out practices that present consumer harm. As well as its Best Buy […]

Which? comments as Avro Energy and Green cease trading

Lisa Barber, Which? Home Products and Service Editor, said: “Hundreds of thousands of energy customers will be affected and understandably concerned by the collapse of Avro and Green Energy, while millions of people will be apprehensive following speculation that other small energy companies could suffer the same fate. “Ofgem will appoint new energy suppliers to […]

Which? response to Treasury Committee session on economic crime

Rocio Concha, Which? Director of Policy and Advocacy, said: “Tech giants simply aren’t doing enough to protect consumers from being scammed online. The financial and emotional toll on victims targeted with fake and fraudulent adverts can be devastating, and yet we did not hear anything in this evidence session to suggest that these platforms will […]

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Which? comments on the CMA publishing its Green Claims Code

Lisa Barber, Which? Home Products and Services Editor, said: “We know that consumers want to make more sustainable choices but are faced with confusing and sometimes misleading information. Which? has raised concerns about dubious and confusing green claims from firms in a range of industries – from airlines to energy companies and investment firms – […]

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