Ryanair passengers face having to pay again for add-ons when rebooking flights, despite ‘Zero Change Fee’ policy

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M&S Mojito named best mojito in a can in Which? taste test

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Devastating spike in scams as fraudsters exploit pandemic and online shopping surge, Which? finds

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Switch DIY pension provider and save £22,800 before retirement, Which? reveals

Switching DIY pension providers could save consumers £22,800 in the run-up to retirement, Which? research reveals, with the most expensive provider charging customers up to six times more than the cheapest. Self-invested personal pensions (Sipps) have become a popular way for savers to build and manage their own retirement pot of shares, funds, investment trusts […]

Which? response to FCA publication of updated evidence on cash access

Gareth Shaw, Head of Money at Which? said: “Cash is a lifeline for some of the most vulnerable people in society, and they will be hit hardest if the cash system is not safeguarded as the move towards digital payments accelerates. “It is encouraging that the regulator is looking to strengthen its guidance for banks […]

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Pint of printer ink? That’ll be £1,300 please: Which? reveals the eye-watering cost of branded printer ink

A Which? investigation has found that printer ink is one of the most expensive liquids consumers can purchase when bought from the big inkjet printer manufacturers – and people could save a small fortune by opting for third-party alternatives.  Which? research has uncovered that inkjet printer ink bought from the manufacturer could be up to […]

Which?’s response to government’s planned reforms to competition regime and consumer law enforcement

Rocio Concha, Which? Director of Policy and Advocacy, said: “It is positive that the government is moving to give the competition and consumer regulator greater powers to take strong enforcement action which will address issues with the current system and help tackle business practices that harm consumers. “The pandemic has highlighted weaknesses in UK consumer […]

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Which?’s response to the government’s pro-competition regime for digital markets

Rocio Concha, Which? Director of Policy and Advocacy, said:  “Reforming the competition regime will help to build a fairer and more competitive tech sector that will work better for consumers, giving them more control and more choice – including over how their data will be collected and used. “It will be crucial that the government […]

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