Latest Releases

Which? response as ‘super committee’ created to examine draft Online Safety Bill

Rocio Concha, Which? Director of Policy and Advocacy, said: “Stopping scammers from hooking in victims with adverts on some of the world’s biggest online platforms should be an absolute priority – but as it stands the Online Safety Bill fails to address scam adverts which have such devastating financial and emotional consequences. “The case for […]


Four in 10 disabled consumers suffering as a result of bank branch closures, Which? warns

Banks are failing to support their disabled customers as widespread branch closures and the shift to online banking make it increasingly difficult for them to access cash and vital everyday financial services, Which? research has found. The consumer champion surveyed nearly 1,500 disabled banking customers about their experiences. Despite some banks being highly rated by […]

Press Release

Which? responds to Tesco Bank closing its current accounts

Gareth Shaw, Head of Money at Which?, said: “Tesco Bank customers can easily and safely move to a new bank using the Current Account Switching Service. It should take just seven days to switch and your money, standing orders and direct debits will be transferred across automatically. “When choosing a new current account, consider whether […]


Switch DIY pension provider and save £22,800 before retirement, Which? reveals

Switching DIY pension providers could save consumers £22,800 in the run-up to retirement, Which? research reveals, with the most expensive provider charging customers up to six times more than the cheapest. Self-invested personal pensions (Sipps) have become a popular way for savers to build and manage their own retirement pot of shares, funds, investment trusts […]

Which? response to FCA publication of updated evidence on cash access

Gareth Shaw, Head of Money at Which? said: “Cash is a lifeline for some of the most vulnerable people in society, and they will be hit hardest if the cash system is not safeguarded as the move towards digital payments accelerates. “It is encouraging that the regulator is looking to strengthen its guidance for banks […]


Pint of printer ink? That’ll be £1,300 please: Which? reveals the eye-watering cost of branded printer ink

A Which? investigation has found that printer ink is one of the most expensive liquids consumers can purchase when bought from the big inkjet printer manufacturers – and people could save a small fortune by opting for third-party alternatives.  Which? research has uncovered that inkjet printer ink bought from the manufacturer could be up to […]