Latest Releases

Which? responds as Government announces new aviation council and passenger charter

Rocio Concha, Which? Director of Policy and Advocacy, said: “Poor treatment of passengers by some airlines has become routine – as we saw with carriers ignoring their legal obligations on refunds, rerouting and passenger rights during the pandemic and recent chaos at our airports. “There is much work to be done to restore consumer trust […]


Which? response to PSR Confirmation of Payee consultation

Rocio Concha, Which? Director of Policy and Advocacy, said: “Confirmation of Payee checks are an essential step that all payment firms should be making to help prevent scams which can devastate the lives of victims. Which? has consistently warned that fraudsters will target payment providers not using them, so it’s positive to see these plans […]

Slipping through the net – Google Chrome only preventing a quarter of phishing attacks

Despite being the most used web browser in the UK, Google Chrome is the worst for detecting and blocking phishing attacks like the links to fake Royal Mail sites that appear in delivery scam texts, according to a new Which? investigation. Phishing attacks can happen in a number of different ways including via emails, SMS […]

Which? Money-Saving Monday: Save money on tax

As the impact of the cost of living crisis hits home for millions of people, Which? shares tips to help consumers shave money off their tax bills. There are lots of ways to reduce your tax bill legally, whether you’re an employee or self-employed, a landlord, investor or pensioner. Simple checks can boost your take-home […]