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Out of date Baileys liqueur, potato peelers and a mop and bucket are among the worst Christmas gifts consumers have received, as new Which? research reveals Londoners and younger generations were the most likely to give away Christmas gifts last year. The consumer champion surveyed more than 2,000 members of the public in February 2020 […]
In a difficult year for retailers, high-quality products and five-star customer service proved the difference between the winners and losers in Which?’s survey of the best and worst shops for furniture and homeware. With many people turning their attention to home improvements in the period between Christmas and New Year, the consumer champion surveyed thousands […]
Gareth Shaw, Head of Money at Which?, said: “The pandemic has put added strain on the UK’s frail cash network. Our research shows some of the most vulnerable, who rely on cash to pay for essential goods and services, are at risk of being excluded as the UK accelerates towards a cashless society before they […]
The Buttermere Circuit in the Lake District has been named the UK’s top-rated walk in a survey of more than 50 popular routes, ranging from gentle strolls to full-day hikes. With the UK continuing to face coronavirus restrictions, limiting opportunities for socialising indoors over the festive season, Which? has revealed the UK’s favourite walks, as […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “The news of a deal means that consumers can breathe a sigh of relief, as they will avoid the cost of a no-deal Brexit to their pockets and their consumer rights. Crucially, the announcement that people will continue to benefit from zero tariffs on goods […]
Soaring pet insurance premiums are a concern for one in five policyholders – with some dog and cat lovers forking out more than £1,000 a year to protect their furry friends, a Which? survey has found. A survey of more than 1,100 Which? members that own pet insurance found the average price they were paying […]
Adam French, Which? Consumer Rights Expert, said: “These new restrictions will cause massive travel disruption and chaos, leaving many peoples’ festive plans in tatters. If you’ve forked out on money for a train ticket and have to stay put you should be able to cancel the trip and get your money back. “Rail operators should […]
Shoppers who regularly buy Persil laundry detergent, Andrex toilet paper and Kenco Millicano coffee could be overpaying by up to £3 per item as a new Which? investigation reveals the shocking price differences between supermarkets on popular products. The consumer champion analysed thousands of prices across six months at major UK supermarkets – Aldi, Asda, […]
The Gigabit Take-up Advisory Group has published its interim report highlighting initial findings and potential solutions to increase demand for gigabit-capable broadband For millions of households and businesses, this year’s coronavirus restrictions have demonstrated the value of a fast and reliable broadband connection. The rollout of gigabit-capable broadband is vital to ensure Britain can meet […]
Kate Bevan, Which? Computing editor, said: “People’s Energy customers will be worried that their data has fallen into the hands of hackers who might try to exploit it, so it is vital that the company provides clear and timely updates to victims and supports them in taking steps to protect themselves. “Anyone concerned they could […]