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Which? responds as government announces £1.7bn support for Bulb Energy

Lisa Barber, Which? Home Products and Services Editor, said: “This move should provide reassurance to any of Bulb’s 1.7 million customers who may have been concerned about the collapse of their provider. “We recommend Bulb customers to do nothing and wait for more information about the special administration process. Its customers will continue to see […]

Which? responds to 30% jump in authorised fraud complaints recorded by FOS

Gareth Shaw, Which? Head of Money said: “A staggering amount of money has been lost to bank transfer scams during the pandemic, and it’s particularly concerning to still see so many cases where banks aren’t treating fraud victims fairly and handling the complaint as they should. “While the Treasury’s commitment to make reimbursement mandatory was […]

Which? responds as Bulb Energy enters administration

Lisa Barber, Which? Home Products and Services Editor, said: “The collapse of Bulb – by far the biggest supplier to fail in recent months – demonstrates the seismic impact the energy crisis is having on the industry and millions of consumers. Bulb’s customers don’t need to panic as their energy supply won’t be cut off […]

Have yourself a bubbly little Christmas – Waitrose fizz is top of the pops in Which? taste test

Supermarket own-label champagnes – including a £12 bargain bottle – have beaten offerings from the most-celebrated champagne houses in Which?’s festive taste tests this year. Waitrose Blanc de Noirs Brut NV (£23.99) clinched one of this year’s Which? Best Buy titles with the highest score of 82 per cent, thrilling the expert panellists with its […]

Which?: Huge win for consumers as Treasury commits to legislation for mandatory reimbursement for scam victims

Anabel Hoult, Which? Chief Executive, said: “Five years on from Which?’s super-complaint on bank transfer scams, this commitment from the Treasury to legislate to make reimbursement mandatory is a huge win for consumers. “People are still losing life-changing sums of money every day, so the Treasury must move swiftly towards introducing the necessary legislation. The […]

Which? reveals Best Buy supermarket mince pies for the 2021 festive season

Following a rigorous process of consumer blind taste tests on more than 400 mince pies, Which?’s coveted Christmas Best Buy has been awarded to three bargain supermarket brands. With a 75 per cent rating from panellists, Iceland’s Luxury All Butter Mince Pies (£1.89 for six), Tesco’s Finest Mince Pies (£2.00 for six) and Co-op’s Irresistible […]

Which? response as CMA to open up electric vehicle charging competition on motorways

Sue Davies, Which? Head of Consumer Protection Policy, said: “Millions of people in the UK are expected to switch to electric cars over the next decade. “We welcome the CMA’s intervention to open up electric vehicle charging competition on motorway service areas, as it should help give consumers wider choice and encourage more competitive pricing. […]

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