Latest Releases

Which? comments as ‘misleading’ Ryanair adverts are banned for environmental claims

Rory Boland, Which? Travel Editor, said: “A recent Which? investigation found Ryanair flights had the joint lowest carbon emissions per passenger on the routes we analysed. However, we also found some ‘carbon offset’ schemes offered by Ryanair do little or nothing at all to reduce carbon emissions. “Millions of travellers want to make greener choices […]

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Which? response to the Prime Minister’s trade speech

Sue Davies, Head of Consumer Protection, said: “It’s encouraging that the Prime Minister has set out Britain’s long-term commitment to world-leading standards and protections for consumers.The government has to ensure that these principles are not undermined by future trade deals allowing food or products produced to inferior standards to enter the UK. “The standards and […]

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Which? response as the CMA issues StubHub warning

Adam French, Which? Consumer Rights Expert, said: “These serious concerns about StubHub potentially ripping off customers and flouting the law come after similar practices were exposed at Viagogo – and must raise further doubts about the proposed merger between the two. “It is worrying that unscrupulous practices by the big players seem to be ongoing, […]

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Which? response to British Airways cancelling flights to and from China.

Rory Boland, Which? Travel Editor, said: “British Airways’ decision to cancel flights to and from China is understandable following the Foreign Office travel warning. But a lack of clear information about what this means for BA passengers currently in China and due to fly home with the airline in the coming days is going to […]

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Which? response to FCO warning against travel to China

Adam French, Which? Consumer Rights Expert, said “With the Foreign and Commonwealth Office warning against all but essential travel, those with trips planned to China will rightly be concerned about what to do next. “In these circumstances, your tour operator should get in touch to cancel your trip and offer you a refund. You are […]

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