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Halifax and AJ Bell have been rated the best providers for self-invested personal pensions (Sipps) by Which?, with savers awarding excellent customer scores and recognising their value for money. In the wake of the pension freedoms, Sipps have become an increasingly popular way for savers to build and manage their own retirement pot of shares, […]
Rory Boland, Editor of Which? Travel, said: “Many holidaymakers will be deeply angry that the government didn’t make this decision 48 hours ago, before tens of thousands of them flew off for their summer holidays in Spain. Many would not have travelled if they had known they’d face 14 days of quarantine on their return. […]
Despite being more expensive than 32-year-old Scotch whisky, Chanel No 5 and high-end champagne, most people buy branded ink for their printer rather than cheaper third-party alternatives even though they are just as good, according to new Which? research. The consumer champion found that just one set of replacement cartridges for the Epson Expression Premium […]
Rory Boland, Editor of Which? Travel, said: “With the school summer holidays underway, news that Portugal is not being added to the government’s travel corridor list could mean cancelled trips for thousands of holidaymakers – many of whom are due to leave in the coming days. “Many people may want to support their holiday company […]
Which? is warning that bank branch closure rules are not fit for purpose and have done little to mitigate against the impact of the devastating cuts to the UK’s branch network, which has reduced by a third in the past five years. Despite the introduction in 2017 of a code requiring banks to assess the […]
Viagogo is dodging its responsibilities to customers by refusing to refund events cancelled due to coronavirus, Which? has found. The consumer champion has heard from disgruntled Viagogo customers who have been denied refunds for events cancelled by the organisers – with the secondary ticketing site seeking to exploit loopholes in its own refund policy by […]
Rocio Concha, Director of Advocacy at Which?, said: “The coronavirus crisis has created the perfect breeding ground for misinformation to spread, with scammers using callous tactics to exploit people’s fears and vulnerabilities for their own financial gain. “Regulation of online platforms is much-needed but there are a number of areas not covered by the government’s […]
A Cornish village with a population of less than 1,000 has triumphed over some of the nation’s most famous seaside resorts in Which?’s annual rankings of the UK’s best coastal destinations. The survey – carried out before the coronavirus lockdown – shows British holidaymakers favour peace and quiet over crowds, crazy golf and roller coasters. […]
Rocio Concha, Director of Advocacy at Which?, said: “Which? has repeatedly exposed popular connected devices with serious security flaws that fall well short of agreed voluntary standards, and leave consumers at the mercy of cyber criminals – so new laws to tackle this issue are an important step and can’t come soon enough. “Legislation, which […]
People are suffering serious financial and emotional distress as they struggle to claim refunds for flights and holidays cancelled due to coronavirus, a damning dossier of more than 14,000 refund complaints compiled by Which? reveals. The complaints – which have been passed onto the Civil Aviation Authority (CAA) as part of its review of how […]