Sam Richardson, Deputy Editor of Which? Money, said: “It is right that millions of consumers across the country find paying digitally easy and convenient, yet as UK Finance’s report shows, there remains a significant minority of people who are not yet ready or able to make that switch, evidenced by an increase in cash payments […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Which? has led the way in campaigning for new laws to protect consumers’ ability to access cash and greater protection against suffering losses should they fall victim to a bank transfer scam. “Cash still remains vital to millions of people’s lives and the government has backed […]
Jenny Ross, Which? Money Editor, said: “The country’s cash infrastructure has been cut to the bone in recent years due to ATMs and bank branches closing, leaving millions of consumers who rely on cash and face-to-face banking services at risk of being cut adrift. “It’s encouraging to see the banking industry announce more banking hubs […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s good to see the government moving quickly on this important legislation, which will pave the way for protection of access to cash for millions of people who rely on it and give reassurance to consumers that they will have greater protection against suffering significant losses […]
Jenny Ross, Which? Money Editor, said: “With banks continuing to close branches at a rapid pace, it’s disappointing that the FCA has found that some banks have fallen short of its expectations in how they assess how closures will affect their customers and the alternative services they may require. It is therefore right that […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Whether it’s to pay for everyday essentials, or to keep track of spending amid higher living costs, cash remains an important lifeline for many consumers. “These figures show that, despite widespread ATM and bank branch closures across the country, there is still a need to withdraw […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Cash remains a vital lifeline for millions of people – whether to pay for everyday essentials or to help keep track of spending amid the soaring cost of living, so it’s good to see the government taking action and giving the FCA powers to protect them. […]
Anabel Hoult, Which? Chief Executive, said: “Which? has fought for years on behalf of millions of people and communities around the country that rely on cash, so we welcome the government’s commitment to introduce legislation this coming year to protect access to cash. “While the pandemic has accelerated the move to digital payments for many […]
Around 15 million regular cash users say it helps them to keep track of their spending, underlining its importance for those on tight budgets, as Which? calls for government legislation to protect cash access in the Queen’s Speech. Most household bills increased at the beginning of April, and the price of fuel and food is […]
Almost a quarter of free-to-use ATMs have vanished since 2018 and almost half of the UK’s bank branches have closed since 2015, Which? analysis finds, as the consumer champion warns it is now or never to halt the country’s cash crisis. The UK’s ATM and bank branch networks have seen significant reductions in recent years, […]