We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.
Wedding venues are potentially breaking the law by exploiting unfair terms and conditions to avoid refunding couples for cancellations due to coronavirus, a new Which? investigation reveals. Many frustrated couples have contacted Which? as they are struggling to get refunds, often worth tens of thousands of pounds, from venues for weddings cancelled or postponed due […]
Adam French, Which? Consumer Rights Expert, said: “Scammers have hit a new low with this latest appalling tactic to exploit consumers during the coronavirus crisis, which has created the perfect breeding ground for fraudsters to operate. “We’d advise consumers to always be cautious when shopping online, especially as fraudsters seek to exploit the coronavirus crisis […]
Adam French, Which? Consumer Rights Expert, said: “The PPI scandal drew to a close last year as millions rushed to submit claims before the August deadline, and while many clearly were prompted to take action, we’ll never know just how many people were mis-sold PPI and never get the money back they were owed. “Banks […]
Adam French, Consumer Rights Expert at Which?, said: “With Wimbledon cancelled due to the pandemic, tennis fans who paid for packages – which can cost thousands of pounds for high-profile matches – will be concerned about being left out of pocket. “You should be entitled to a refund for a ticket’s face-value price – as […]
Adam French, Which? Consumer Rights Expert, said: “While understandable, the cancellation of the Edinburgh festivals will be disappointing news for the millions of people who flock to the Scottish capital to experience one of the world’s great cultural events. It’s good to see that some organisers have said they’ll be refunding registration fees, tickets and […]
Adam French, Which? Consumer Rights Expert, said: “Impersonating legitimate organisations or government officials is a common tactic scammers use to reel in victims, and worryingly the coronavirus outbreak has created the perfect breeding ground for these types of scams. “The best way for consumers to protect themselves is to remain vigilant and take extra precautions […]
Adam French, Which? Consumer Rights Expert, said: “This marks a new low in the abhorrent tactics we have seen fraudsters using to exploit the ongoing coronavirus crisis, which has unfortunately created the perfect breeding ground for scams. “The best way for consumers to protect themselves is to remain vigilant and take extra precautions before clicking […]
Adam French, Which? Consumer Right Expert, said: “Thousands of people are still waiting for a response to PPI claims submitted months ago, and it is clear from the significant number of complaints referred to the ombudsman that banks are not doing enough to resolve claims. “While the ombudsman provides a safety net for anyone unhappy […]
Adam French, Which? Consumer Rights Expert, said: “Thousands of holidaymakers will be disappointed that they won’t be refunded from the collapse of Thomas Cook within the 60-day cut off date but we would urge these customers to make sure they stick with official channels as scammers have been circling to take advantage in the past. […]
Nearly all Black Friday ‘deals’ are cheaper or available for the same price at other times of the year, a new Which? investigation has found, as the consumer champion urges shoppers to do their research before buying. Which? tracked the prices of 83 products on sale on Black Friday (23 November) in 2018 for a […]